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Incoming calls are going to loudspeaker

Posted: Wed May 16, 2018 12:16 pm
by Alex.M
Softphone ver. 5.9.2 build 101363 iPhone 7 plus.

Incoming calls are going to loudspeaker without ability to switch to regular phone speaker but I can switch to AirPods.
Outgoing calls are ok.
Video calls are turned off, video codecs also turned off.
Automatic loudspeaker is disabled.

I have this issue on two different Iphone 7 plus after the latest update of Softphone app.